ORKINUS

SHIPPING & RETURN

Shipping times:

Orders are shipped from our U.S logistics center. The average dispatching time for each product is 48 hours. If you order more than one item, the order will be shipped in a minimum number of packages. The preparation time of the products may be longer.

The delivery time varies from 3 to 7 working days from the date of shipment depending on your location in the U.S.

If you are absent at the time of delivery, your local post office will leave a delivery notice in your mailbox. We strongly advise you to check your parcel tracking frequently in case the postman forgets to leave this notice.

If you are not present at the time of delivery, simply go to your local post office with your delivery note.


Returns:

You have 12 days from the date of delivery to request a return.

Items must be returned in their original packaging and in perfect condition to be eligible for a refund. Returns are checked by our quality managers. If they notice that an item is torn, stained or used, the return or exchange will not be accepted.

If you return your item without notifying our customer service, our quality department will consider the item non-refundable.

We do not accept packages returned via a pay on delivery service. Return shipping costs are non-refundable.

Please note: Packages will always be sent to the address indicated. In the event of an error in the address indicated, the package will be returned to the overseas international warehouses for destruction. We disclaim all responsibility for errors made by customers when placing their order.